Tradewinds International (“we”, “our”, “us”) is a manufacturer and exporter committed to protecting the privacy of our customers, partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, or communicate with us.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect personal details when you contact us, request a quotation, or engage in business with us, such as:
- Full Name
- Company Name
- Email Address
- Phone Number / WhatsApp Number
- Country & Address
- Job Title
- Any information submitted through inquiry forms, emails, or calls
B. Business Information
- Product requirements
- Specifications, sizes, quantities
- Shipping details
- Purchase orders and transaction details
C. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Cookies & usage data (analytics)
This data helps us improve our website performance and user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries and provide quotations
- To process orders and deliver products
- To manage shipping, logistics, and export documentation
- To send updates, offers, and product information (only when consented)
- To improve our website, marketing, and customer service
- To comply with international trade regulations and legal requirements
We do not sell, rent, or trade your information to any third party.
3. Sharing of Information
We may share information only with:
- Shipping & logistics partners
- Customs authorities
- Payment processors and banks
All third parties are required to keep your information secure and use it only as instructed by us.
4. Data Security
We implement strict security measures to protect your information from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
Although we take all reasonable precautions, no online transmission is 100% secure.
5. Cookies & Tracking Technology
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember your preferences
You can control cookies through your browser settings.
6. International Data Transfer
As an export company, your information may be accessed or processed in countries outside your own. We ensure that appropriate security measures are in place during such transfers.
7. Your Rights
Depending on your country/region, you may have rights such as:
- Access to your data
- Correction or deletion
- Withdrawal of consent
- Restriction of processing
- Request data portability
To exercise these rights, contact us using the email below.
8. Links to Third-Party Sites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.
10. Contact Us
For questions, concerns, or data-related requests, please contact:
Tradewinds International
Email: info[@]tradewindsinternational.in